We will only use your personal information when it is necessary for us to deliver you a service or to promote and provide SkyRocket Maths products and services.
We respect your rights to privacy under the Privacy Act 1988 and in accordance with this Act, we are compliant with its requirements in respect of the collection, management and disclosure of your personal information.
We may change this policy from time to time by updating this page. It is your responsibility to check this policy periodically for changes.
What we collect
SkyRocket Maths may collect the following information from you when you interact with us and our websites and/or you purchase goods and services from us;
- current mailing or residential address;
- email address;
- school name (if applicable)
- phone number
- your device’s browser information
- records of your use of SkyRocket Maths services
- other information relevant to customer surveys and/or offers
- credit card, payment and delivery details when you purchase goods or services from us.
What we do with the information we gather
We require this information to perform our business activities and provide you with better customer service. We collect, hold, use and disclose your personal information for the following purposes:
- fulfilling orders
- improving our products and services
- answer your inquiries and deliver customer service to you
- sending promotional emails about new products, competitions and special offers
- sending communications to you
- reporting to suppliers and other third parties with whom we have commercial relationships, for business, marketing, and related purposes
- internal record keeping and
- meet our legal obligations.
We are committed to ensuring that your information is secure and we take reasonable steps to ensure your personal information is protected from misuse and loss as well as unauthorised access, modification or disclosure. We take website and credit card security extremely seriously, and always endeavour to provide a secure safe platform on which to conduct online transactions.
Whilst we have put in place suitable physical, electronic and administration procedures to safeguard and secure the information we collect online, unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However please note that this may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Managing your personal information
You have the right to withdraw your consent for us holding your personal information at any time. Also, if you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at firstname.lastname@example.org. We will promptly correct any information found to be incorrect.
We do not sell your personal information to third parties or provide your personal information to other organisations for the purposes of direct marketing.
To unsubscribe from our e-mail database, or opt out of any communications, please contact us at email@example.com, with “Unsubscribe” in the subject line of the e-mail.
Storing your personal information
We will only keep records of your personal information for as long as is reasonably necessary for the purposes for which we have collected it, and in order to comply with any statutory or regulatory obligations in relation to retention of records. We respect requests to stop processing your personal data for marketing purposes.
Your personal information may be disclosed to business partners in Australia and overseas and may be stored and processed outside of the country where it is collected. When transferring information to others, we ensure that appropriate and suitable safeguards and technical measures are in place to protect your personal data.
Last updated 1st October 2020